Section 508 Accessibility Statement

Franklin Young International, Inc. is committed to making its digital content accessible. Franklin Young customers, employees, job applicants, and members of the public with disabilities must have access to information and communication technology (ICT) comparable to the access available to those without disabilities. The U.S. Access Board (“Access Board”) is responsible for developing accessibility standards. In 2017, the Access Board published a Final Rule that updated the accessibility requirements in Section 508 of the Rehabilitation Act of 1973 (Section 508), 29 U.S.C. 794d, and refreshed the guidelines in the law. The Final Rule went into effect on January 18, 2018. The standards are available at Information and Communication Technology: Revised 508 Standards and 255 Guidelines.

Section 508 requires federal agencies to ensure that ICT they develop, procure, maintain, or use allows employees with disabilities and individuals with disabilities who are members of the public to have access to and use of information and data.

If you wish to provide feedback on the accessibility of any content on this site, please submit your findings by clicking on the Contact Us link : https://franklinyoung.com/contact-us/. If applicable, include the web address (URL) and the specific problems you encountered or send an email to customerservice@franklinyoung.com.

How to Request Accessibility or Report a Section 508 Violation

Provide the following information:

1. A description of the information and communication technology (ICT) requiring accessibility;
2. The web address (URL) that contains the inaccessible content, if applicable;
3. The impact on the person’s ability to access the information or services;
4. The requestor’s name, email address, and phone number; and
5. Any additional supporting information or documentation.

The Section 508 Program at Franklin Young International will review the accessibility request as follows:

We use information collected from you, whether supplied directly by you or obtained through the use of tracking technologies as described herein, in any of the following ways:

• A request for accessibility will be confirmed in writing within 3 business days of receipt of the request.
• The Mission Area, agency or staff office Section 508 Coordinator will request additional documentation or information, if necessary, within 4 business days of receipt of the request.
• Once a request for accessibility is received, the Section 508 Coordinator and the requestor will engage in an interactive process to provide access within 7 business days of receipt of the request.
• If the accessibility request or equivalent facilitation cannot be provided immediately, interim accommodation will be provided that will allow the requestor to perform some or all the essential functions of their job or activity, without imposing an undue hardship on the Department.

Technology We Use

Accessibility of franklinyoung.com relies on the following technologies to work with the combination of web browser and assistive technologies/plugins installed on your computer:

• SaaS
• PHP
• JavaScript
• Python
• APIs

We rely on these technologies for accessibility conformance. The Franklin Young website should be compatible with commonly used assistive technology, including screen readers, basic operating system screen magnifiers, and speech-recognition software.